DUGI WEAR – PAYMENT METHODS
Effective Date: June 17, 2026
DuGi Wear aims to offer fast, secure, and convenient payment options for all customers. We partner with trusted global payment processors to ensure your checkout experience is smooth and protected.
1. Accepted Payment Methods
We currently accept the following payment methods:
✔ Credit & Debit Cards
- Visa
- Mastercard
- American Express
- Discover (where available)
All transactions are encrypted and processed through secure PCI-DSS–compliant gateways.
✔ PayPal
Pay easily using your PayPal balance, linked bank account, or connected credit/debit card.
✔ Express Checkout (If enabled)
Depending on your device and browser, you may also check out quickly using Apple Pay, Google Pay, or Shop Pay.
2. Currency
DuGi Wear processes all payments primarily in USD (United States Dollars).
If you are purchasing from outside the US, your bank or card issuer will automatically convert the charge to your local currency. They may apply exchange rates or international transaction fees, which are beyond our control.
3. Payment Security
Your security is our top priority. All payments are processed via encrypted, industry-standard security protocols, including:
- SSL/TLS encryption (ensuring your data is safe during transit)
- PCI-DSS compliance
- Tokenization of sensitive data
- Advanced fraud detection mechanisms
We never store your full credit card information on our servers.
4. Billing Information Requirements
To prevent fraud and ensure successful payment processing, customers must provide:
- Accurate billing name
- Correct billing address (must match the address registered with your card)
- Valid card details
- Up-to-date contact email and phone number
Orders may be delayed, flagged, or canceled if billing information cannot be verified.
5. Payment Authorization & Verification
For your protection, your bank may require additional security checks during checkout, such as:
- 3D Secure (Verified by Visa, Mastercard SecureCode)
- OTP (One-Time Password) confirmation via SMS or Banking App
- CVV verification
Orders will not proceed until authorization is successfully completed.
6. Declined Payments
Payments may be declined by your bank or our processor due to:
- Insufficient funds or credit limit reached
- Incorrect billing details (e.g., wrong zip code or CVV)
- Bank security rules blocking unexpected online/international purchases
- Expired card
If your payment fails, please try:
- Using another credit/debit card or PayPal.
- Double-checking your entered information for typos.
- Contacting your bank to authorize the transaction and remove any holds.
7. Fraud Prevention
DuGi Wear uses automated systems to monitor suspicious transactions to protect both our customers and our business. We reserve the right to:
- Request additional identity or payment verification.
- Cancel orders flagged as high-risk by our payment gateway.
- Refuse service to accounts involved in fraudulent activity or chargebacks.
8. Taxes & Fees
Depending on your shipping destination, additional fees may apply at checkout or upon delivery:
- Sales Tax: Applied at checkout for certain US states where legally required.
- VAT / Customs Duties: For international orders, your local customs office may charge import taxes or VAT. These are the responsibility of the customer.
9. Contact Us
For payment-related questions, declined transactions, or assistance, please email our support team:
- 📧 Email: [email protected]
- ⏰ Support Hours: 24/7 (We aim to reply within 24-48 hours)
We’re here to help ensure your checkout experience runs smoothly.
